Guarantees & Return Policy
By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
- Warranty repair is free of charge.
- The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.
All Sprsun products
The group "New Technologies" offers for review the products of the plant Sprsun: heat pumps for cold climate (low temperature), air heat pumps with DC inverter, split system heat pumps (air-water), water heaters with an air source heat pump, household geothermal heat pumps, heat pumps for hot water, ground heat pumps for swimming and SPA pools
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Heat pumps for cold climatesCGH02, CGK040V3L, etc. -
Inverter heat pumpsCGH02, CGK060V3L, etc. -
Split system heat pumpsCGK030V2, CGK050V2, etc. -
Water heaters with heat pumpCGK/D-9, CGK/D-52(LHC), etc. -
Household heat pumpsCGK/C-9(HC), CGK/C-28(L), etc. -
Heat pumps for swimming poolsCGY030V3, CGY/C-3.5, etc.
NEW TECHNOLOGIES GROUP
For sales and support please contact
Contact us or your local dealer for more information on certifications, features, reviews, pricing, stock availability and delivery terms for Sprsun products.
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